In the process of this interaction the most important goal is that your son or daughter get to the facility safely. It is our goal that you are completely comfortable and absolutely satisfied with our work from the moment of our initial contact with you the parent, until we have fulfilled our obligation to you and your child. Our goal is to offer your child the most supportive environment possible, based on his/her mood and commitment to the intervention process. It is our goal to take this often threatening and tense situation, minimize the volatility that may exist when we first encounter your son or daughter, and afford them the opportunity to build a relationship based on firm boundaries, expectation of behavior, trust, and open and honest communication.