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Here at AIS we often receive testimonials and letters from parents and friends of the adolescents we assist. This page is devoted to sharing those testimonials and letters with you. If you have a testimonial to share please contact us at info@adolescentintervention.net |
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 Debra March 10, 2008 2:12 PM
"I am writing to thank you for providing a service that enabled me to get my daughter the help she so desperately needed.
I had never known before that an industry existed to transport adolescents in varying degrees of crisis. When I began the process of educating myself I was initially shocked and frankly in tears throughout the discovery of what the process entailed. Once I began to understand and accept the need for the early morning intervention, the element of relative surprise, and the parameters that needed to be handled, I started to tune into the kind of people I would feel most comfortable providing this delicate service. I would like you to know that it was during our first conversation that my comfort level grew and I felt an almost instantaneous sense of rightness about your role in my daughter’s intervention. As I sit here this afternoon after some of the most traumatic hours of my life as a parent, I can honestly say that my intuition was wholly accurate. My feelings about your competence, compassion, and professionalism did not change. The only difference now is that along with feeling profound relief that she has arrived at her new residence safely, I realize that I also feel enormous respect for the work that you do. I wish to offer whatever assistance my experience and appreciation could provide to other families struggling with the pain of family crisis.
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Kim February 23, 2008 7:44 PM
"I hope this is the correct location to contact you. I wanted to be sure you really understood how much I, along with Matthew's sisters', appreciate all of your kindness. I couldn't imagine handing Matthew over to strangers when I first investigated the option. I am really impressed how professional and caring you were with both myself and Matthew's dad and most importantly with my Matthew. I felt at ease as you and Marty drove away. I was concerned because I know how challenging Matthew can be but relieved he showed his better side while he was with you.
Thank you for all your patience with me during our long drawn out ordeal in the courts. You were kind, compassionate, understanding and so calm when I had to call for changes in the contract and travel days. I don't think things could have gone any better. I can't say enough about you and the process you made so easy. I thank you and wish you all the best as you continue to help people whose lives are better for having had met you.
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Sue and Rob January 17, 2008 2:54 PM
"It is still with tears in my eyes that I write this letter. I know you understand that because the support, caring, sensitivity and gentle manner in which you all treated our family was evidence of that.
George, your ability to describe your program with honesty, openness, and clarity let me know very early on in my search that we would most likely end up using your services. You were clearly an active listener, a caring human, and a devoted professional. No matter how many times Rob and I called you with what could have been construed as tedious and annoying questions, you never made us feel that way. Your warm, welcoming manner and supportive, encouraging words really helped us to make the most difficult decision of our lives. The parent references you gave us were so helpful in our process and Teresa and I still communicate with one another.
Marty, Ray and Joel: Joel, I don't know if you accompanied Kevin the whole way, but I do know that the light in your heart shone through when we met you, and I thank you for that. You were all so very gentle, understanding and professional when you came to our house. Although Rob and I were frightened we were confident that our son would be in good hands. Ray, your smile and facial expression of empathy did not go unnoticed, and your calm confidence was soothing to us both. And Marty, how would we ever have gotten through without your calm, gentle voice giving us updates along the way, assuring us that our son was okay? Not sugar coating anything, but rather a gentle honesty that we could hear and accept. Once Kevin arrived safely, and you called us as you were leaving the school, your conversation with us indicated the talent and strength you men have to not only "manage" difficult kids, but to look inside, soothe, calm and draw them out. You got more information from Kevin than his therapist has gotten in months!
We cannot thank you enough for what you have done for us, and what you do everyday for all the families in turmoil that are lucky enough to have found you." |
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Randy and Robin August 3, 2007 6:20 PM
"I just wanted to send you a note to thank you for your help in getting our son Joseph to SUWS of the Carolinas yesterday.
Dan and Harry picked Joseph up at 4:00 a.m. When we told Joseph where he was going, he was very upset and angry, to the point of putting his fist through his bedroom wall. Dan and Harry went into his room to talk to him - I was sure they were going to need to restrain him, but after less than 10 minutes Joe went willingly with them to their car. It was about a 4 hour trip. Dan called us when they arrived to let us know how it went, and then called back later in the day to see if we'd heard from SUWS and how Joe was doing. They obviously cared about him.
I would highly recommend you to anyone needing these services." |
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Tim June 21, 2007 8:58 PM
"I just wanted to thank you, Dan and Marty for the excellent
job that you did for us. It was a very difficult day and the 3 of you
made the experience much easier to get through. The constant
communication and the ability to hear Austin's voice with the phone
call before he arrived allowed me to be more comfortable. I hope Dan
and Marty arrived home safely. All of you have a very difficult job,
but surpassed my highest expectations. Please keep Austin in your
prayers and again thank you for all that you have done." |
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Peggy June 14, 2007 3:14 PM
"My husband and I were faced with sending our 16 year old son to a residential treatment program for the 2nd time in a little over two years. Although we knew this was the right decision to make for our son and our family, the decision to have him transported was a terrifying experience. I was sure that Chris would be frightened, would fight the escorts and would never forgive us for deceiving him. I was wrong on all three counts. Through our conversations, Dave and the rest of the staff assessed our situation prior to the escort and arrived ready to handle the situation. We were given time to say goodbye in a loving manner, and Chris was given time to understand the situation before leaving. The escorts stayed in close touch throughout the 14 hour transport, answering any questions or concerns we had. The relief at knowing that our son is in a safe place helps take some of the sting out of our loss. We are indebted to Dave and his wonderful staff for their care, concern and professionalism through this difficult time." |
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Bob and Patti May 10, 2007 9:16 PM
"Thanks for taking such good care of the people we send your way. Many of them are close friends, some of them are coworkers, and ALL of them are at wit's end. We keep hearing back that you have helped tremendously, so we'll keep those referrals coming. Our family is doing well. Although our son is still "one day at a time," he is in the army and doing much better. We keep our fingers crossed! Thanks again for helping so many of our friends through troubled times" |
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R&J - March 27, 2006 09:53 PM
"We used the escort services AIS, michael and george came to our home last thursday morning to bring our son to alldredge academy in WV. it was a sad and hard decision, but we knew we had to save our son. he was very tired and didn't really react, he did not give them a hard time at all. we contemplated taking him ourselves, but i tried to take him to NJ to visit family, just the weekend before and when he realized where i was going, he opened the car door while i was going 75mph. so we thought it best to use the escort service." Read More >> |
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Lisa - August 10, 2006 6:42 PM
"I want to thank you again for assisting my family during one of the worse situations that we have yet experienced." .."I needed to get my sons some help and quick and your service helped me to do this. Thank you from the bottom of my heart because you helped to make a really bad situation a little easier for my family." |
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Joyce August 3, 2006 6:22 PM
"I want to thank you and the other 2 guys for being so understanding and professional in your pickup of Zack."... "I want you to know that I am extremely grateful for your care and concern and professionalism in handling Zack. It really helped with all your calls and the follow-up with Joel." |
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| adolescent intervention services, residential treatment, families in crisis, troubled youth, clinical social worker, AIS, ais, George Pineda, David Levin |
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